Senior Account Manager - Shuttle Division

Salary Range: $70,000 - $80,000 Commensurate with Experience, Incentive Bonus Potential up to 15% of salary

Work Modality: On-Site

Location: New Haven, CT

Our mission at Propark is to fuse great people with a family-centered culture to ensure we deliver memorable moments for each and every one of our clients and their guests.  

                                                                                             - John C. Reimers, Chief Operating Officer

Propark Mobility is on a search for our next Rock Star to fill a Senior Account Manager leadership role.

Does this describe you?

• Do you love leading, motivating, and inspiring teams to achieve goals they never thought possible?
• Have you successfully led and managed front-line operations with pristine organization and discipline?
• Are you looking to make an impact on the future success of a 'really cool and proud to work for' organization?

As our newest Senior Account Manager, you will be responsible for:

• Take center stage as the front-facing ambassador, unwavering champion, and operational maestro, steering the success of this high paced, exciting venue operation.
• Inspire the team to recruit and retain top-tier talent for optimal service delivery.
• Be a champion of our unique Propark culture.
• Think and execute at the highest levels in terms of service, for clients, customers, and the company.

What you will bring with you:

• Emotional intelligence and magical powers for outstanding client relations and customer service for large event-based operations.
• Minimum three years of demonstrated management experience for large front-line employee teams within the Shuttle and transportation Industry.
• Established experience with scheduling, Payroll and Dispatch as well as experience with Shuttle fleets. 
• Strong talent to engage and motivate team members.

Skills and Abilities Needed:

• Proven ability to plan and organize workloads by establishing priorities and respecting deadlines.
• You have a flexible schedule meaning that the position may require working weekends and holidays.
• Excellent organizational, problem solving, and time management skills.
• Excellent interpersonal skills with client focus, and an ability to work with all staff levels.
• Excellent written and verbal communication skills.
• Excellent computer skills, including Microsoft Office Products including Word, Excel, Power Point, and Outlook, and ADP

What We Offer: Compensation and Benefits:

• Fantastic opportunities for career growth - we always look to promote from within first!
• Free Parking!!*
• Competitive salary that is commensurate with experience, plus incentive bonus potential.
• Very generous time off allowances - holidays, vacation, wellness and an extra day off for your birthday!
• Priority driven culture that is supportive, engaging, empowering and celebratory.
• A company that values diversity, inclusion, and belonging.
• The ability to work in a fun and progressive environment in which everyone is provided with strong direction and then empowered to complete their objectives.
• Learning opportunities through our internal training program - Propark Think 
• Phenomenal Benefits Package, including medical, dental, vision, and 8 supplemental insurances, including pet insurance!
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7 

Who We Are:

We make each day great - together. We create an exciting work atmosphere with a culture that is focused on supporting and celebrating each other. Our team members enjoy a positive work environment that is deeply committed to our simple driving goal: create the perfect parking moment for every guest.

Propark Mobility is an industry leading company that began with one lone lot in Hartford, CT in 1984. Today we boast over 750+ locations throughout the U.S. and are on a 5-year plan to quadruple our size!

Propark Mobility: OUR MISSION

Since our founding, Propark Mobility has recognized the power of human connection. We believe that great service begins with a company culture that values employees for who they are, not just what they can do. This allows us to develop genuine relationships with our partners, clients, and communities.

Most specifically, as Senior Account Manager - Shuttle Division, you will:

• Ensures the daily operations within assigned area of responsibility perform in accordance of company policy by ensuring each location is properly staffed, and follows set opening and closing procedures.
• Assists Area Managers in handling customer service issues and day-to-day operational issues.
• Develops and maintains excellent client relations .
• Ensures all facilities within the area of responsibility operate in accordance with company policy including  equipment maintenance, proper and accurate signage and customer service standards.
• Reviews and evaluates audits to ensure integrity of the shuttle operation.

Are you ready to Park Your Career at Propark? If your resume showcases you as a strong kindred contender to take on this exciting challenge and be a key player in our rocket ship growth success story, apply today!

*** Free parking while working at your assigned Propark location(s).

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.