Pay Rate: $16.35 - $17.38 per hour

Job Type: Full-time

Location: Yale New Haven Hospital

Union: Local 443

Shift & Schedule: Mornings 

Must Have: Strong Multi-Tasking Skills, Efficient Communication Skills

Applications will be accepted until job is closed.

We are seeking a reliable and confident Valet Dispatcher to join our hospital valet team. This role is critical to keeping valet operations running smoothly by coordinating communication between valet captains, runners, and the front drive. The ideal candidate has strong hospitality skills, excellent multitasking abilities, communicates clearly over a walkie-talkie, and can confidently keep runners moving in a fast-paced environment.

What we're looking for:

• Qualifications & Skills:

  • Strong hospitality and customer service skills

  • Proven ability to multitask efficiently in a fast-paced environment

  • Clear, confident, and efficient communication over walkie-talkies

  • Strong backbone and leadership presence to direct runners

  • Excellent attention to detail with ticket numbers, keys, and vehicle locations

  • Ability to stay calm, organized, and focused under pressure

  • Previous valet, dispatch, or hospitality experience preferred (but not required)

What's in it for you?

• We promote from within - park your career here!
• Free Parking!**
• Flexible scheduling; paid Holidays and Wellness.
• Free and confidential employee assistance program (EAP) that provides support and resources to employees and their families 24/7. Including 3 free counseling sessions for all employees and each household family member.
• (FT Employees) Paid vacation and an extra day-off on your birthday!!
• (FT Employees) Benefits Package - including medical, HSA, FSA, dental, vision, and 6 supplemental insurances, including commuter benefits, pet insurance and 401k!
• The Company offers seven (7) paid holidays even though the nature of our business requires that our locations stay open. The seven (7) holidays include: New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, Birthday (Floating Holiday)**Any positions offered that are PT, PT Seasonal, FT Seasonal, or OC are not eligible for health insurance benefits.*
• Wellness is provided according to city or state mandates
• For more information: https://www.propark.com/careers/ 

Key Responsibilities:

Accurately input valet ticket numbers into the valet system

Track which valet runner parked each vehicle and the assigned parking location

Manage key control and vehicle retrievals

Coordinate which runner is retrieving vehicles and returning them to customers

Multitask effectively while handling high-volume ticket input, radio communication, and runner coordination

Ensure timely vehicle returns while maintaining exceptional customer service

Keep valet runners organized, focused, and moving efficiently during peak times

Maintain professionalism and composure in a fast-paced hospital environment

Physical Demands and Working Conditions
The physical demands of this position and the work environment characteristics described below are representative of those that must be met by an employee to perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential job functions.

Physical Demands: as part of performing the duties associated with this position, the employee will be required to stand, walk, sit, use hands-to-fingers, handle tools or controls, reach with hands or arms, talk and hear. Employee must occasionally lift and/or move objects up to 25lbs.

Work Environment: While performing the duties of this position, the employee may be subjected to weather conditions prevalent at the time. The employee is regularly exposed to fumes and airborne particles. The noise level in this work environment can range from minimal to moderate.

*This list is not all-inclusive. The full job description will be provided at your interview.

** Free parking while on shift at your assigned Propark location.

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

Please go to the Propark corporate careers portal to view our CPRA Applicant Notice and Privacy Policy for the state of CA. This policy will also be emailed to you upon receipt of your application.