Propark America

  • Parking Supervisor- New Haven, CT

    Job Locations US-CT-New Haven
    # of Openings
    Posted Date
    3 months ago(8/21/2018 4:34 PM)
    Job Code
  • -




    Parking Supervisor - New Haven, CT


    20 York Street 

    New Haven, CT 06513



    Full Time; Full Benefits


    Who we are . . .
    Propark America is an innovative customer service company, specializing in parking and transportation solutions for over 500 properties across the country. We believe in a positive, collaborative environment, geared toward team member and customer experience.

    What we have to offer . . .
    Propark offers full training program for all team members. We invest in our team, and create a career path towards upward mobility; almost our entire senior leadership team started off as valets!


    The story of your role . . .

    This role is primarily our ambassador to our client and our team members.  The position will be responsible for portraying our company's culture and mission statement at all times.


    You are. . .


    Willing to take on new challenges. You are self-sufficient, resourceful, collaborative and decisive. A challenge does not scare you; you are creative and looking for a position with significantly opportunity for growth. The ideal candidate will have prior experience in the parking industry and one to two years of prior management or supervisory experience.


    Although no two days will ever be the same, you can expect to . . .


    • Develop and train shuttle drivers to ensure job expectations are met
    • Review work schedules to ensure adequate coverage while minimizing expenses.
    • Develop and maintain excellent client relations.
    • Handle customer complaints and day-to-day operational issues.
    • Manage employee work hour reports and submit payroll.
    • Oversee the customer service program to ensure customer satisfaction.
    • Review and evaluate audits to ensure the integrity of revenue control.
    • Ensure compliance with company and client policies and procedures.
    • Complete required reports.


    Required Experience, Skills, and Abilities:

    • Preferred: 1-2 years in the parking or transportation industry
    • Preferred:CDL A/B with an F,S,or V endorsement
    • Minimum of 1 year of prior management or supervisory experience
    • Ability to train, lead, and manage teams of valet parking attendants, porters, shuttle drivers, and cashiers
    • Excellent organizational, time management, and problem solving abilities
    • Excellent interpersonal skills
    • Ability to identify, analyze and present KPIs
    • Ability to work on weekends and non-business hours
    • Excellent written and oral English communication skills
    • Professional appearance and demeanor
    • Proficient computer skills and experience with Microsoft Office 2007 Word, Outlook, and Excel
    • Prior experience with ADP payroll and data entry preferred
    • Valid driver's license
    • Ability to walk and stand for extended periods of time and work outdoors


    TO APPLY: Please follow the prompts above to submit an application.  A resume is required.



    Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.


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