Propark America

  • Valet Supervisor - New Haven, CT

    Job Locations US-CT-New Haven
    # of Openings
    Posted Date
    4 months ago(4 months ago)
    Job Code
  • -



    Job Title:              Valet Supervisor

    Location:              New Haven, CT

    Compensation:    $14.00/hour; Part Time


    We are in search of a Valet Supervisor who will play a vital role in daily operations and representing the company. The Valet Supervisor should be excited to work in a fun, progressive environment, and should be focused on providing world-class service to our clients' most important customers. This position is responsible for portraying our company's culture and mission statement.


    Propark America is an innovative customer service company, specializing in full and limited service parking and transportation solutions for over 500 properties across the country. We believe in a positive, collaborative environment, geared toward team member and customer experience.


    Essential Job Duties

    • Develop and train shuttle drivers and valets to ensure job expectations are met
    • Review and approve work schedules to ensure adequate coverage while minimizing expenses.
    • Develop and maintain excellent client relations and attend client meetings.
    • Handle customer complaints and day-to-day operational issues.
    • Manage employee work hour reports and submit payroll.
    • Oversee the customer service program to ensure customer satisfaction.
    • Develop budgets and monitor financials to meet business goals.
    • Review and evaluate audits to ensure integrity of revenue control.
    • Ensure compliance with company and client policies and procedures.
    • Complete required reports.


    Required Experience, Skills, and Abilities:

    • Minimum 1 year in the parking or transportation industry
    • Ability to train, lead, and manage teams of valet parking attendants
    • Excellent organizational, time management, and problem solving abilities
    • Excellent interpersonal skills
    • Ability to identify, analyze and present KPIs
    • Ability to work on weekends and non-business hours
    • Excellent written and oral English communication skills
    • Professional appearance and demeanor
    • Computer skills and experience with Microsoft Office 2007 Word, Outlook, and Excel
    • Valid driver's license, good driving record, and 5 years licensed experience
    • Ability to walk and stand for extended periods of time and work outdoors


    TO APPLY: Please follow the prompts above to submit an application.   




    Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.



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