Propark America

Valet Supervisor - New Haven, CT

Job Locations US-CT-New Haven
ID
2018-1313
# of Openings
1
Posted Date
2 weeks ago(2/8/2018 9:33 PM)
Category
Parking
Job Code
SL4-12250

Overview

Propark_Logo_Smaller

Job Code: SL4-12250

 

Job Title:              Valet Supervisor

Location:              New Haven, CT

Compensation:    $14.00/hour

 

The Supervisor plays a vital role in daily operations and representing the company. They will be excited to work in a fun, progressive environment in which people are provided strong direction and then empowered to complete their objectives. This role is primarily our ambassador to a client and our team members. The position will be responsible for portraying our company's culture and mission statement.

 

Propark America is an innovative customer service company, specializing in full and limited service parking and transportation solutions for over 500 properties across the country. We believe in a positive, collaborative environment, geared toward team member and customer experience.

Responsibilities

Essential Job Duties

  • Develop and train shuttle drivers and valets to ensure job expectations are met
  • Review and approve work schedules to ensure adequate coverage while minimizing expenses.
  • Develop and maintain excellent client relations and attend client meetings.
  • Handle customer complaints and day-to-day operational issues.
  • Manage employee work hour reports and submit payroll.
  • Oversee the customer service program to ensure customer satisfaction.
  • Develop budgets and monitor financials to meet business goals.
  • Review and evaluate audits to ensure integrity of revenue control.
  • Ensure compliance with company and client policies and procedures.
  • Complete required reports.

Qualifications

Required Experience, Skills, and Abilities:

  • Minimum 1 year in the parking or transportation industry
  • Ability to train, lead, and manage teams of valet parking attendants
  • Excellent organizational, time management, and problem solving abilities
  • Excellent interpersonal skills
  • Ability to identify, analyze and present KPIs
  • Ability to work on weekends and non-business hours
  • Excellent written and oral English communication skills
  • Professional appearance and demeanor
  • Computer skills and experience with Microsoft Office 2007 Word, Outlook, and Excel
  • Valid driver's license, good driving record, and 5 years licensed experience
  • Ability to walk and stand for extended periods of time and work outdoors

 

TO APPLY: Please follow the prompts above to submit an application.   

 

 

 

Propark is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.

 

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